1. General
This Withdrawal Policy sets out how RMFX Limited (trading as “Forexcm”) processes requests to withdraw funds. It forms part of our Terms and Conditions and supports our anti-money-laundering obligations.
2. Verification
Withdrawals are processed only for fully verified Accounts. We may request additional documents (such as proof of payment method ownership or source of funds) before releasing any payment.
3. Return to Source
Funds are returned to the original payment method and in the same name as the Account holder. Where a card deposit was made, an amount up to the deposited sum is refunded to that card; profits may be paid by bank wire to an account in your name. Crypto deposits are returned to a verified wallet in your name.
4. Processing Time
Requests are normally reviewed within one (1) Business Day. The time for funds to arrive depends on the payment method, intermediary banks and blockchain networks and is outside our control.
5. Margin and Open Positions
You may withdraw only free margin. Withdrawals that would reduce your margin level below the required level may be declined or reduced.
6. Bonuses
Withdrawals before the bonus trading-volume requirement is met will result in a proportional deduction of bonus funds as described in the Bonus Terms.
7. Fees
We do not charge internal withdrawal fees on most methods; however banks, card schemes, payment processors and blockchain networks may apply their own charges and currency conversion may apply.
8. Refusal or Delay
We may refuse, delay or reverse a withdrawal where information is incomplete, where we suspect fraud, money laundering or abuse, or where required by law or regulatory authorities.
This document is provided by RMFX Limited (trading as Forexcm), FSC License No: MC13/2024. In the event of any inconsistency between translations, the English version prevails.